Giving Criticism
Updated on July 28, 2007
Criticisms are the most difficult things to deal with in human
interaction. They can prevent, fix, or cause a problem depending on how
they are presented.
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Save criticism for the big stuff.
Criticism in general makes people feel bad, and little things are
generally too petty to let them disrupt relationships, so save criticism
for the big stuff, like expressing your disapproval of behavior that can
harm other people, such as drunk driving.
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Suggest instead of criticizing.
Remember, criticism is judgment based on your ideas, not
based on what is right or wrong. Make sure that you express your
suggestions in a way that shows that they are simply your ideas and not
the other person's mistake. What you consider a flaw may be perfection
to somebody else. Instead of saying, "You didn't clean the dishes very
well" or pointing out missed spots, offer to help with the task next
time and be an example by cleaning them thoroughly yourself, or say
something like "I saw this piece on a tv show about cleaning tips, and
they had some great ideas on cleaning dishes, like...." you can even
just make a comment like "I love looking at shiny, clean dishes."
Parents and grandparents are also good sources for offering ideas, such
as saying "My grandma always made sure that cups and plates were
perfectly clean by inspecting them while she dried them. I always
thought she was a bit of a perfectionist about it, but the older I get,
the more I appreciate little things like that. I think I'm going to
start inspecting dishes when I dry them just like she did. I would be
horribly embarrassed if we had guests who ended up getting a fork with a
bit of old food stuck to it." These hints are a great way to start, but
if they don't work, you'll have to get a bit more direct by saying
something like "Let's make a new family habit," which works if you both
wash the dishes. If you don't participate in the activity, you'll need
to ask for what you want, such as by saying "The neighbors are coming
over for dinner tonight. Would you double check all the dishes to make
sure they don't have any food stuck on them for me?"
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Never say "I told you so."
They know you told them so. There's no need to rub it in. Perhaps in
the future they will be more willing to take your advice, but if you say
"I told you so" they may ignore your future advice, no matter how good
it is, just out of spite. Be understanding and sympathetic instead.
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Don't be arrogant; you really aren't superior.
Your opinion is no better than anyone else's. Don't hand out
compliments or criticism as if you are an expert, judge, or authority.
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Never make comparisons.
Comparisons suggest that we are in a competition to see who is the
best. "Your pie is much better than Suzie's" suggests that you are
judging everybody, which makes everyone comfortable. You might even end
up putting your foot in your mouth because Suzie's pie may have actually
have been baked by the person you are complimenting or somebody else in
the room.
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Never criticize somebody who isn't present.
When you criticize somebody behind their back, the present company may
wonder if you are talking about them behind their backs. You may also
run the risk of offending your present company who may have the utmost
respect for the person you are criticizing. Of course, there is always
the possibility that the person you are criticizing will eventually find
out what you said about them.
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